Xiu

Percentage of complaints: 2.31%

Response rate: 65%

Xiu.com is a fashion shopping website launched in 2008. Headquartered in Shenzhen, with branches in Beijing, Shanghai and Hong Kong, the e-commerce company sells middle to luxury brand name fashion products, including clothes, shoes, bags, accessories and cosmetics. The most common complaint about the shopping website involved false promotions.

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